1. Cookies policy

Cookies policy

This Cookie Policy forms part of the Privacy Policy for the Website within the www.ticketea.co.uk domain (hereinafter, the “Website”) and any of its subdomains or dependent web pages. We use cookies to improve our services.

What is a cookie?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

Why do we use cookies?

Our Website uses cookies in order to distinguish you from other users of our Website and to enable us to obtain more information about the way in which users make use of our contents. They also help us to improve the users’ experience when browsing our Website and allows us to improve our Website.

By continuing to browse the site, you are agreeing to our use of cookies.

What information is gathered through cookies?

(i)        Specifically, our cookies allow us to gather the following information:

(ii)       The domain name of your internet service provider. For example, if your ISP is XXX we will only identify it via xxx.es domain. In this way we can create statistics about what countries and what servers visit our Website most often.

(iii)      The date and time of access to our Website and the time the user remains within it. This allows us to find out the peak times and to make the necessary adjustments to avoid issues of overloading.

(iv)     The internet address of the link that points to our website. With this information, we can get to know how effective all the banners and links that point to our server are, in order to boost those that yield better results so as to satisfy our users’ need for information.

(v)      The number of daily visitors per content unit. This allows us to know which sections are more successful and to enhance and extend their content so as to provide users with more satisfying information. The information gathered is totally anonymous, which means that it cannot be associated with any specific, identified user.

(vi)    The language chosen by every user during their first visit to the Website and to the restricted area.

(vii)    Security features used for controlling access to restricted areas.

(viii)   User’s activity within the Website: links and places clicked on, pages visited, searches, etc. This enables us to improve the Website features and to make a more appealing, useful site for our users.

 

The information we access through cookies allows us to customise content according to users’ interests, but in no way do our cookies allow personal data to be gathered, nor data or other cookies within the user’s system to be read.

Types of cookies

The Website uses the following types of cookies, which are defined:

  • According to the controller:

(i)        First-party: those that are sent to the users’ terminal system from a domain or system controlled by the editors themselves and providing the service requested by the user.

(ii)       Third-party: those that are sent to the users’ terminal system from a domain or system outside the Website editor’s control, from another organisation that processes data gathered through cookies.

  • According to the amount of time they are active:

(i)        Session cookies: this kind of cookie is designed to gather and store information while the user is accessing a website. They expire as soon as the user leaves the website.

(ii)       Persistent cookies: for this kind of cookie, the data remain stored in the terminal and can be accessed and processed for a specific period set by its controller, from minutes to years.

  • According to its purpose:

(i)             Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

(ii)            Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

(iii)           Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

(iV)    Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

How do I reject cookies?

At any time, you can prevent cookies from being set up in your system through the corresponding option in your browser (see the help), but if you do so we will not be able to guarantee that the different features on our website will work properly.

The following links point to information on cookie management and blocking, according to your browser:

 

Explorer: http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11.

FireFox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences.

Chrome: https://support.google.com/chrome/answer/95647?hl=en.

Safari: https://www.apple.com/legal/privacy/en-ww/cookies/.

 

You can also manage cookie storage by using other tools, such as:

Your online choices: www.youronlinechoices.com/

 

 

Leave a Comment